- Unfortunately, orders cannot be canceled once placed.
- We do not offer any guarantees on the longevity or quality of printed designs on phone cases.
- We are unable to provide refunds for orders once placed.
- In the case of returns that qualify under our exchange policy, ATCASA will offer store credit for the full amount of the returned item. This credit can be used towards any future purchase on our website.
- ATCASA does not offer cash refunds under any circumstance.
For pre-ordered cases:
While we strive to deliver pre-ordered cases promptly, external factors may cause delays. We do not allow cancellations based on these delays. However, you can apply for store credit or choose a case within the same price range from our store, and we will ship it to you within one working day.